Need help troubleshooting my Eero WiFi setup

This sounds like a classic mesh WiFi layout + interference issue, not a simple reboot fix.

Here is what I would do step by step.

  1. Check your modem and gateway
  • Plug a laptop directly into the modem with ethernet.
  • Run speedtest.net 3 times.
  • If speeds jump a lot or drop under your ISP plan, you have an upstream issue, not Eero.
  • If wired is stable, move on to WiFi layout.
  1. Fix Eero placement
  • Keep the main Eero gateway in the open, not in a closet, cabinet, or behind a TV.
  • Space beacons 25–45 feet apart. Too close and they interfere, too far and they use a weak backhaul.
  • Avoid placing beacons next to microwaves, baby monitors, cordless phones, thick brick walls.
  1. Use ethernet backhaul if possible
  • If you have ethernet in your house, connect each Eero to ethernet instead of having them hop over WiFi.
  • In the Eero app, check that each node shows “Wired” under connection.
  • This removes a lot of speed loss between rooms.
  1. Fix band steering and device drops
  • In the app, try enabling band steering and disabling legacy mode, unless you have old 2.4 GHz only gear.
  • Turn off “Optimize for conferencing and gaming” for a day and see if stability improves.
  • If certain devices drop often, forget the network on that device and reconnect, new DHCP lease helps sometimes.
  1. Check channel congestion with a WiFi survey
    This is where a tool helps more than guessing channels.

Install NetSpot on a laptop or desktop.
Use NetSpot WiFi analyzer for stronger home coverage to run a quick survey in each room:

  • Walk around and record signal strength, aim for at least -65 dBm for stable performance.
  • Check how many neighbor networks overlap on 2.4 GHz channels 1, 6, or 11 and on 5 GHz.
  • If your Eero sits on the same channel as 5 neighbors at strong signal, move that Eero or reduce how many nodes you have.
  1. Avoid too many Eeros
  • More nodes is not always better.
  • If you have 4 or 5 units in a small or medium home, try turning one off at a time and test.
  • Every extra wireless hop cuts usable throughput about in half.
  1. Test like this
  • Stand near the main gateway. Run 3 speedtests on the same device.
  • Then do the same test near each beacon.
  • If speeds are great at the gateway and trash at a single beacon, that beacon placement or backhaul is the problem.
  • If speeds are bad everywhere, check modem, ISP, or try a full Eero network reset and rebuild.

If you post your house size, number of floors, wall type, and how many Eeros you have plus their rough locations, folks here can suggest a more exact layout.